Using social media and technology allows the Sanders campaign and his
supporters to remain people-focused but to a much larger audience. Hence
its unprecedented success.
"Using a strategy named 'distributed organising,' a small team of full-time staff was supplemented by thousands of technical volunteers,
contributing to open source code repositories and creating tools that
tied together commercial technologies such as Google Sheets with
specialist political software. Downstream, many many more volunteers
worked on the ground. The Sanders campaign did not junk data entirely,
but supplemented it with face-to-face interaction. The 'big data'’ of
the Obama era had given way to big organising.
Niche targeting of specific demographics gave way to a social
democratic, universalist message regarding issues such as healthcare.
"The techniques that evolved out of these campaigns have increasingly
emphasised 'relational organising': placing relations, conversations and
existing human networks at the centre of efforts, rather than
data-based targeting. In 2020, the Sanders campaign’s Bern app
is encouraging people to 'have open, honest, and thorough conversations
with our friends, family, and neighbours' and record their information,
persuading them over the course of the campaign. This simple technique
is a hallmark of traditional campaigning, but the communication power of
digital technology helps it take place on a massive scale."
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