Talking about platforms like Facebook she wonders why they didn't build social responsibility into it. This is partly because the techies don't understand much outside of their specialty, like the humanities (see 4c), thereby not having a sense of how their tech impacts the broader world. They assume that somehow the tech will magically solve these broader problems, but Facebook has proven beyond doubt that they do not, instead exacerbating them. And ultimately it seems to boil down to an adolescent boy's emotional quotient (EQ).
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